Privacy Policy

Effective date: February 24, 2026 · Last updated: February 24, 2026

myBillPlease ("we", "our", or "us") is a GST billing platform built for Indian businesses, owned and operated by Decoway Lifestyle Private Limited (CIN: U47591UP2024PTC203644), a company registered in India with its registered office at Sadarpur Colony, Gali No. 7, GB Nagar, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform and services.

1. Information We Collect

We collect information that you provide directly to us when you create an account or use our services. This includes your name, email address, phone number, business name, GSTIN, and billing address. We also collect usage data automatically, such as your IP address, browser type, device information, pages visited, and actions taken within the platform. Additionally, we use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve your experience.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including generating GST-compliant invoices, managing your billing data, and processing transactions. We also use your information to communicate with you about service updates, security alerts, and support inquiries. Usage data helps us understand how our platform is used so we can improve features, fix issues, and develop new functionality that better serves Indian businesses.

3. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our platform, including Shopify (for e-commerce integration), payment processors (for subscription billing), cloud hosting providers (for data storage), and analytics services (for platform improvement). These providers are contractually obligated to protect your data and may only use it to perform services on our behalf. We may also disclose your information if required by law, court order, or government regulation.

4. Data Security

We take the security of your data seriously. We implement industry-standard security measures including encryption of data in transit (TLS/SSL) and at rest, secure server infrastructure, regular security audits, and access controls to protect your personal and business information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to protect your data.

5. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide you with our services. If you choose to close your account, we will delete or anonymize your personal data within a reasonable timeframe, unless we are required to retain it for legal, regulatory, or accounting purposes. Financial and billing records may be retained as required under Indian tax and GST compliance regulations.

6. Your Rights

In accordance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and applicable Indian data protection laws, you have the right to access the personal information we hold about you, request correction of any inaccurate or incomplete data, and request deletion of your personal information. You may also withdraw consent for data processing at any time, subject to legal and contractual restrictions. To exercise any of these rights, please contact us at the email address provided below.

7. Children's Privacy

myBillPlease is a business platform and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a person under 18, we will take steps to delete that information promptly. If you believe a minor has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of myBillPlease after any changes constitutes your acceptance of the updated policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]. We will do our best to respond to your inquiry within a reasonable timeframe.

Data Controller: Decoway Lifestyle Private Limited, Sadarpur Colony, Gali No. 7, GB Nagar, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India · CIN: U47591UP2024PTC203644 · GSTIN: 09AAKCD8946M1ZR.

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